Crafting Tomorrow's Culinary Legacies, Today.


Where dining traditions meet modern marketing. We're the bridge to your restaurant's brighter future.

Our Mission

Empowering Restaurants in the Digital Age


Growing up amidst the hustle and bustle of our family-owned restaurants, I felt the pulse of this industry. I understood the pains, celebrated the victories, and cherished the legacy. It's this deep-rooted connection that drove me to start this business. My mission? To ensure that no restaurant owner feels alone in their journey. I'm passionate about helping you achieve not just success, but a thriving restaurant filled with loyal customers and consistent business. Because for me, it's not just about filling tables; it's about continuing a legacy, both yours and mine.

Why Dineisty?

Unparalleled Expertise, Tailored Solutions

Personalized Growth Strategies

At Dineisty, we don't believe in one-size-fits-all solutions. We craft personalized marketing strategies that align with your restaurant's unique story, ensuring that your growth feels authentic and resonates with your clientele.

Enhanced Customer Connections

We're experts at turning first-time diners into lifelong fans. Our approach goes beyond the plate, fostering a sense of community and belonging that keeps customers coming back for more than just the food.

Maximized Visibility

With Dineisty, your restaurant won't just be another spot on the map. We amplify your presence both online and offline, making sure that when people are searching for an unforgettable dining experience, your restaurant stands out.

Sustainable Success

Our methods are designed for long-term success. We focus on building a legacy, ensuring that your restaurant thrives not just today, but for generations to come, becoming a staple in the community and the industry.

Our Services

Tailored Marketing Solutions for your restaurant

Restaurant Marketing That Works

Brick & Mortar

Join hands with our dedicated team as we apply our bespoke EAT Method to cultivate your restaurant's growth. It's a collaborative feast where we enhance your brand's allure, amplify your market presence, and turn every guest encounter into a lasting bond. With us, your restaurant won't just be a place to eat; it will be a destination where every meal is a celebration and every visit builds your legacy.

More Catering Orders

Catering

Let's expand your culinary empire together. Our team's expertise in lead generation cooks up the perfect strategy to connect your catering services with those craving your exceptional dishes for their events. Watch as your calendar fills with engagements, each one an opportunity to spread the word of your culinary prowess and add to your restaurant's story of success.

Get More Reservations

Reservations

Our team is dedicated to ensuring your tables are always bustling with eager diners. We employ a blend of tradition and innovation to entice food lovers to your doorsteps, transforming the occasional visitor into a regular. With a full house, your team can do what they do best—create unforgettable dining experiences that keep your reservation book full and your restaurant's heart beating strong.

Get More Private Event Bookings

Private Event Bookings

We understand the value of intimate gatherings and the memories they create. Our collective goal is to position your restaurant as the premier choice for those seeking a venue that understands the art of the private event. With our strategic approach, we'll help you craft and host events that not only elevate your guest's experience but also contribute to the fabric of your restaurant's storied history.

How We Work

Our 6 step guide of your process from initial consultation to ongoing support, emphasizing collaboration and transparency.

Meet The Team

The Masterminds Behind the Menu

Austin Jacks

With an impressive 17-year tenure in the restaurant industry and current role as a CMO of a Fortune 500 company, Austin brings a wealth of experience to Dineisty. His passion lies in crafting marketing strategies that not only elevate brands but also add substantial value for clients and the organization. A leader at heart, Austin is dedicated to developing marketing teams that thrive on innovation and a deep understanding of the markets they serve. His vision for Dineisty is to empower restaurants to create enduring legacies.

Patrick Kelley

Rooted in the restaurant business through his family's legacy, Patrick's insider knowledge is immense. His close ties to the industry have provided him with a unique perspective on what restaurants need to flourish in today’s fast-paced digital world. Patrick is not just focused on the growth of businesses, but also on the personal and professional development of team members. At Dineisty, he is committed to transforming clients into celebrated culinary destinations with a fan base that spans generations.

Check Out Our Blog!

Fresh from the Press

restaurant sms marketing

Unlocking the Potential of SMS Marketing for Restaurants: A Comprehensive Guide to Boosting Engagement and Sales

October 13, 20233 min read

In today’s fast-paced digital landscape, customers anticipate swift and seamless communication from businesses, including the culinary sector. Amidst a plethora of communication channels, pinpointing the most effective strategy can be daunting. Fortunately, SMS marketing emerges as a formidable ally for restaurants, enabling direct communication with customers and fostering sales growth.

Initiating the Journey: SMS for Reservation Management

A prevalent application of SMS in the restaurant realm is managing reservations and waitlists. This approach allows customers to effortlessly send reservation requests or join waitlists, enhancing their overall experience.

Implementing SMS-Based Reservations:

  • Automation & Confirmation: Employ an SMS platform to automate reservation requests and confirmations, ensuring customers receive timely responses from a recognizable business number.

  • Operational Efficiency: SMS reservations alleviate staff workload, allowing them to concentrate on delivering exceptional in-house service, while also keeping customers informed about any alterations to their reservation status.

Text-to-Order: Streamlining Pick-Up and Delivery

SMS marketing can significantly simplify the ordering process, offering a direct and user-friendly method for placing pick-up or delivery orders, thereby eliminating the need for third-party applications.

Establishing SMS-Based Ordering:

  • Direct Communication: Facilitate real-time interaction, allowing customers to inquire, modify, and confirm order details directly.

  • Cost Efficiency & Customer Insights: Bypass third-party fees, gain valuable feedback, and secure marketing opt-ins, enhancing the customer experience and order precision.

Amplifying Sales & Fostering Loyalty: The SMS Marketing Advantage

Beyond reservation management, SMS marketing holds immense potential for personalized promotions, timely updates, and customer engagement, culminating in increased loyalty and revenue.

Strategies for Enhancing Customer Engagement:

  • Promotional Campaigns: Deploy SMS marketing for exclusive offers, holiday specials, and enticing meal deals to stimulate reservations and orders.

  • Information Dissemination: Keep customers informed about menu alterations, operational hours, and promotional changes, fostering a sense of inclusivity.

  • Remarketing Efforts: Rekindle the interest of previous visitors through targeted messages and incentives, revitalizing customer relationships and encouraging repeat visits.

Building Trust & Enhancing Online Presence: SMS Marketing for Reviews

Soliciting customer feedback and online reviews through SMS can bolster your offerings, establish trust, and optimize search engine rankings (SEO).

Leveraging SMS for Customer Feedback:

  • Gathering Insights: Proactively seek feedback to uncover areas of improvement and demonstrate a commitment to customer satisfaction.

  • Boosting SEO: Encourage online reviews to enhance search engine visibility, attracting new patrons and reinforcing customer loyalty.

Cultivating a Compliant Subscriber List: Opt-In Strategies

Before delving into SMS marketing, it’s imperative to develop a compliant “opted-in” subscriber list, adhering to regulations and offering exclusive benefits.

Best Practices for Subscriber List Building:

  • Incentivizing Opt-Ins: Propose exclusive benefits for subscribers, such as special discounts or birthday treats.

  • Ease of Opt-In: Utilize short code keywords, opt-in links in newsletters, and social media promotions to facilitate subscription.

  • Segmentation & Personalization: Categorize your subscriber list based on preferences and behavior, enabling targeted and relevant communication.

Crafting Impactful Messages: Personalization & Clarity

Creating personalized and engaging messages is crucial for capturing customer attention and fostering loyalty. Incorporate the customer’s name, reference past interactions, and present exclusive offers with a clear call-to-action.

Examples of Effective SMS Campaigns:

  • Special Offers: “Thanks for subscribing! Enjoy a complimentary dessert on us!”

  • Limited-Time Promotions: “Savor our weekly special before it’s gone!”

  • Reservation Confirmations: “Your reservation for a party of 10 is confirmed for Thursday at 8pm. See you then!”

  • Review Requests: “We value your feedback! Could you share your dining experience with us?”

  • Loyalty Programs: “Welcome to our VIP Club! Enjoy exclusive off-menu specials and VIP-only offers.”

  • Holiday Greetings & Birthday Wishes: “Happy Holidays! Wishing you joy and safety!” / “Happy Birthday! Here’s a dessert coupon to make your day sweeter!”

Conclusion

SMS marketing offers a versatile and impactful avenue for restaurants to enhance customer communication, streamline operations, and boost sales. With personalized messages, a growing subscriber base, and diverse applications ranging from reservations to promotions, SMS marketing fosters a unique and convenient customer experience. By integrating SMS marketing into your overarching strategy, you can stay ahead of the competition and cultivate enduring customer relationships. Ready to explore the possibilities? Schedule an E.A.T. Audit Call with us and unlock the potential of SMS marketing for your restaurant!

restaurant smsrestaurant marketingrestaurant text messaging
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Cater Daddy Marketing Team

A passionate ensemble of food marketing aficionados, the Cater Daddy Marketing Team combines culinary insights with digital expertise. Dedicated to elevating restaurants in the digital realm, they serve up delectable strategies that drive results.

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FAQs

What exactly does our company do for restaurants?

We specialize in not only attracting new customers but also boosting a restaurant's online presence and customer engagement. Through our D.I.N.E. method, we help restaurants Digitally dominate their competitors, influence customer integrity, Notify customers if your specials, and make sure you can deliver a swift in-house experience for your customers. .

How long does it take to see results?

Our "90 Day Restaurant Growth System" is designed to show tangible results within three months. However, some services, like review enhancement, may show results even sooner.

How do you handle negative reviews?

We believe in turning challenges into opportunities. While we aim to boost positive reviews, we also provide guidance on addressing negative feedback constructively, turning potential detractors into loyal patrons.

How involved do I need to be in the process?

While we handle the heavy lifting, your insights as a restaurant owner are invaluable. We'll collaborate closely to ensure our strategies align with your vision, but we aim to make the process as seamless and hands-off for you as possible.

Are there any long-term contracts?

We believe in the value we provide. Our contracts are typically short-term (3 months), allowing you to see the results and decide on continuing our partnership.

How do you differ from other online marketing agencies?

Our specialization in the restaurant industry, combined with our unique D.I.N.E. method, sets us apart. We don't just offer generic strategies; we provide solutions tailored to the unique challenges and opportunities of the dining sector.

Can I see some examples of restaurants you've worked with?

While we're a growing company and building our portfolio, we're more than happy to share success stories and strategies we've implemented to give you a clearer picture of our expertise.

What's the next step if I'm interested?

Simply reach out to us through [Contact Method, e.g., email/phone]. We'll set up a consultation to discuss your needs and how we can help your restaurant thrive.

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